Medical Billing Revenue Cycle Workflow Scenarios

Inherent in the Revenue Cycle workflows is the need to collaborate with other departments to ensure performance benchmarks are met and the ultimate goal of timely and accurate cash flow is attained. In this activity, you will identify which departments need to work together to resolve the situation presented in several scenarios.

1. Use the attachment to complete the assignment
2. Beneath each scenario, identify the department(s) involved from the list below and explain each department’s role in resolving the issue.

   Patient Access/Admissions
   HIMs
   Coding
   Patient Accounts/Billing
   Chargemaster Management
   Accounts Receivable
   CDI
   Utilization Management
   Clinical Services (Providers, Radiology, Nursing, and other Ancillary Services)
   Administration