Emergency Health Services

answering each completely, using citations and references as appropriate. Then, complete the mandatory question at the end.

Each question should be a cohesive, thought-out “essay” not just bulleted or shortened answers.

1-discuss how each of the following are major factors that affect EMS services: personnel, call volume, time on call,level of service, quality of service and response time. THEN, explain cost vs outcome.

2- describe the historical development of, and programs administered by, the Centers for Medicare and Medicaid Services.

3- Define AND discuss the following terms as they apply to EMS:

1. Gross costs

2. Net Costs

3. Profit Margin

4. Overhead

5. Capital Expenditures

6. For Profit vs Non-Profit

7. Accounts Payable

8. Accounts Receivable

**the attached file is for question number one only**