quality in healthcare management

500–700 words

Complete the following for this assignment:

• Research and explain the concept of patient-centeredness, an evidenced-based practice, as it relates to health care quality. Describe how providers, patients, and insurers may differ in their definition of patient-centeredness.
• What metrics would you select and use in a health care organization to measure patient satisfaction? Explain your rationale.

Note: Use APA style to cite at least 2 scholarly sources from the last 5 years.