Resource: Ch. 14 Case Study: Conflict-Handing Styles in Organizational Behavior in Health Care (2nd ed.)
attached are the Scenarios the rest of CH 14 for reference
Choose two scenarios from the Conflict-Handing Styles section and write a 700- to 1,050-word response to the questions provided at the end of each scenario. Using the scenarios, identify a problem-solving model that could be used in the situation and leadership qualities that may be involved. Describe a process that the leader may need to use to promote change within this organization after a situation like this has occurred.
Format your paper according to APA guidelines (Refer to sample APA paper posted on Day One of class).
Use headings to organize your thoughts and provide structure to your paper.
List references and in-text citations appropriately to support and document your thoughts and theory.
Submit assignment with cover page (title page). (Refer to sample APA paper to see how this is done.)
Click the Assignment Files tab to submit your assignment.